Privacy Policy

Who we are

Hillway Group is a London & Home Counties real estate consultancy. This policy explains how we collect, use and protect your personal information when you use our website at hillwaygroup.co.uk. If you have any questions, you can contact us at info@hillwaygroup.co.uk.

What data we collect

We collect personal information in the following ways:

Contact form

When you submit our contact form, we collect your first name, surname, email address, phone number, company name (if provided) and your message.

Database signup form

When you sign up to our database, we collect your first name, surname, email address, phone number, company name (if provided) and investment preferences (if provided).

Analytics data

If you accept analytics cookies, we collect anonymised usage data via Google Analytics. IP addresses are anonymised and no personal identification takes place.

Why we collect it (lawful basis)

Under UK GDPR, we rely on the following lawful bases for processing your data:

  • Contact form & database signup: Legitimate interest — we process this data to respond to your enquiries and provide requested investment information.
  • Analytics: Consent — analytics cookies are only activated after you accept them via our cookie banner.

How we use your data

  • To respond to your enquiry
  • To send you relevant property and investment opportunities (database signups only)
  • To improve our website through analytics

We do not sell, rent or share your data with third parties for marketing purposes.

We may share data with service providers who help us operate our business, including Supabase (data storage) and Resend (email delivery). These providers process data on our behalf under data processing agreements.

How long we keep it

  • Contact form submissions: 2 years from the date of enquiry
  • Database signups: Until you request removal
  • Analytics data: 14 months (Google Analytics default)

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email info@hillwaygroup.co.uk.

Cookies

Our website uses the following types of cookies:

  • Strictly necessary cookies: Supabase authentication cookies are used for the admin panel only and are not set for regular visitors.
  • Analytics cookies: Google Analytics cookies are only set after you give consent via our cookie banner.

You can change your cookie preferences at any time via the cookie settings link in our footer.

Data security

We use industry-standard security measures to protect your data, including encrypted data transfer (HTTPS), secure cloud storage and access controls.

Changes to this policy

We may update this policy from time to time. Last updated: February 2026.

Contact & complaints

If you have any questions about this policy or how we handle your data, contact us at info@hillwaygroup.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.